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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Consumer
Oct 12, 2024
Tried out Lenssmart for the first time…
Tried out Lensmart for the first time and with no hassles the process was easy. I did not have to enquire back and forth about my purchase. I have received my frame and it is absolutely beautiful, I love it. It’s the right size for my face.
Response from LensmartOct 14, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Tv
Oct 12, 2024
I must start of by saying that the…
I must start of by saying that the glasses themselves are great but when it comes to returns ,exchange and problems with the prescription is not good they don’t have a direct contact number or website if you have something going on with the glasses you ordered everything has to been done by email I have ordered several pair for myself but when I ordered some sunglasses for my son and the prescription wasn’t correct they seem to keep the run around I even returned the glasses in a timely manner and only ask for a exchange and they keep emailing me and asking for additional information that was previously sent to them he had another pair of glasses that he order before that where fine and I told them to just use that prescription and I am still getting the run around and they keep asking me to send pictures of my son face with there little measurements card and think that is kind of strange. I really wanted to order more but the issues with customer and prescription issues keeps me from ordering again
Response from LensmartOct 14, 2024
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Rebecca F.
Oct 12, 2024
Good communication!
Good communication!
Response from LensmartOct 14, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Cortny
Oct 12, 2024
Great communication
Great communication, fast to answer my questions.
Response from LensmartOct 14, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Michaela S.
Oct 12, 2024
Price, customer support
They have great prices and beautiful glasses to choose from. I never had a problem with anything. My glasses always came with the prescription I needed. If necessary, you can contact customer support at any time, where everything can be solved immediately. After my first experience, I immediately ordered another one for myself and my fiance.
Response from LensmartOct 14, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Marie
Oct 12, 2024
Brýle
I přes počáteční komplikace jsem s brýlemi spokojená. Jsou krásné, lehké a na nose krásně drží. Jsem maximálně nadšená
Response from LensmartOct 14, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Aim S.
Oct 12, 2024
Fast delivery
Fast delivery, great communication, glasses are great
Response from LensmartOct 14, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Diamond D.
Oct 12, 2024
Nice looking eye candies (glasses) with…
Nice looking eye candies (glasses) with cute packaging, will sure order again.
Response from LensmartOct 12, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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