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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Jessica
Jan 10, 2025
I have been buying on lensmartonline…
I have been buying on lensmartonline for years and would recommend to anyone who wants good looking glasses for a great price. The customer service is also amazing, they respond within a few hours !
Response from LensmartJan 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Margery T.
Jan 10, 2025
Absolutely amazing
Absolutely amazing! I started off with one pair and quickly bought 3 more pairs whenever I accidentally walked into the microwave and bent them! Customer service was so fast and top notch! I can’t wait to get my new ones! I 💯 recommend. Stylish and affordability + top notch customer service = A+++
Response from LensmartJan 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Krista
Jan 10, 2025
Wonderful product and experience
Amazing service! Had an issue with a pair of frames I ordered but the customer service team was so helpful! They responded to my inquiries and corrected my issue by sending me a new pair of the glasses. Great service and great product! I will definitely purchase again! I love my new glasses!
Response from LensmartJan 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Nikolas B.
Jan 10, 2025
Thank you very much for the fast…
Thank you very much for the fast delivery and the great discounts. I ordered two pairs of glasses; one of them turned out perfect and has been in use for a month now. Unfortunately, the other pair wasn’t suitable, but I was able to resolve the return quickly through Messenger. Thank you for the prompt service and your helpful approach. I’m planning to order again in the future.
Response from LensmartJan 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report
Austi Camille B.
Jan 10, 2025
Repeat Buyer for Lensmart
I have ordered from this company 3 times and watch time is fantastic! They have great selections and great prices! I always take my prescription from my optometrist and get my glasses from here! Customer Service is awesome to.. Highly Recommended!
Response from LensmartJan 13, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Koketso
Jan 10, 2025
These glasses are such great quality…
These glasses are such great quality especially for the affordable price
Response from LensmartJan 10, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Red B.
Jan 10, 2025
Montreal Canada order long delay
My wife ordered two pairs of eyeglasses last November and she has not received them yet as of today. The tracking number given doesn't work. Bad experience 😢
Response from LensmartJan 10, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Denise
Jan 10, 2025
Wrong PD on order
I placed my order and discovered that the wrong PD was on it. I went to the website and had to send a copy of the prescription and pay 10% because they had already started. I was able to get the order corrected very easily.
Response from LensmartJan 10, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report

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