LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kelly G.
perfect glasses! thank you so much. fast delivery as well! i'll buy again for sure!
Response from LensmartJan 27, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Beatriz P.
I recently received my new lenses, "Marly" from Lensmart, and I’m absolutely in love with them! The craftsmanship is excellent they’re lightweight, fit perfectly, and the design is stunning. Having purchased from other stores before, I must say that Lensmart truly exceeds expectations. They offer a wide variety of designs, exceptional quality, unbeatable prices, and outstanding customer service. The buying process was incredibly easy and convenient, making it simple to shop for lenses from the comfort of your home. I highly recommend Lensmart to anyone looking for stylish, high-quality lenses!
Response from LensmartJan 27, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Dita
Obroučky velmi pěkné, ale co se týká skel tak bohužel spokojená nejsem. Mám na každém oku jiné dioptrie a jinou vzdálenost zornic, cylindr, multifokály. S brýlemi vidím snad dobře akorát na dálku, při práci na PC špatně a když se pak podívám na stůl s doklady, je písmo rozmazané. Na blízko mám mobil jakoby ohnutý do oblouku. Levým okem vidím hůř než pravým. Takže mi přijde, že obě čočky mají stejné dioptrie, vzdálenost zornice na levém oku je špatně a cylindr chybí. Po 4 dnech celodenního nošení jsem měla ráno oči oteklé. Vypadá to, že v brýlích jsou osazeny univerzální čočky, kteréžto brýle se prodávají na jednom čínském internetovém tržišti a za ještě nižší cenu.
Response from LensmartJan 27, 2025
Sorry for the inconvenience. Could you provide your order number? We will check it for you. If you purchased prescription lenses, we made them according to the prescription data in the order. However, there are many factors that affect the wearing effect of glasses. If you can't see clearly after receiving the glasses, you can contact our customer service, we will find out the reason for you and provide you with a solution. Please feel free to reach out to us via email at [email protected] or chat on our social media with any questions or concerns. We will try our best to solve the problem for you, thank you for choosing Lensmart!
Stacy D.
Very helpful and responds in a timely manner.
Response from LensmartJan 26, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
monalisa
I LOVE THE GLASSES, IT WAS VERY EASY N FAST TO ORDER
Response from LensmartJan 26, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Melanie M.
These glasses are so cute. Very sturdy and I can see just as well as I can see in my $200 glasses from the eye doctor. Saved me so much money. Thanks Lenssmart!
Response from LensmartJan 26, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
AMA
I returned 2 pairs of glasses for an exchange. I also paid a balance since the glasses I exchanged them for was a little more money. I waited 2 1/2 weeks and never received them. I reached out to customer service for an update and glasses have still not been shipped. No tracking information was provided. Still have not received glasses 3 weeks later.
Response from LensmartJan 26, 2025
Sorry to have kept you waiting. If you need to replace the frames, we need to receive your glasses before we can arrange a replacement for you. Please don't worry, we will replace the frames for you immediately once we receive feedback from the warehouse. Could you provide your order number? We will check it for you. If your replacement order is already in the process, we will arrange expedited processing for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Lisa
I have problems with my glasses that I bought from them, and they really fix the problem for me. Good customer service!
Response from LensmartJan 26, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
