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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Nolwazi
Jan 24, 2025
Lensamart is great because of their…
Lensamart is great because of their excellent customer service, wide selection of stylish and affordable eyewear, and convenient shopping experience! Plus, their team is always friendly and helpful. Keep up the fantastic work!
Response from LensmartJan 24, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Heather
Jan 24, 2025
Satisfied with my order & customer service!
I had a great experience and recommend Lensmart for your glasses needs!! The ordering process was easy, I forgot to use a coupon code and realized it just after placing the order… they even adjusted the difference for me after I received the order. I was happy with the quality of the glasses and extremely satisfied with the communication & customer service I received from the company. I will definitely purchase from Lensmart again!
Response from LensmartJan 24, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Cathy M.
Jan 24, 2025
This has been the best experience
This has been the best experience, I purchased glasses for myself as well as sunglasses for myself and my husband. Fabulous experience from beginning to end.
Response from LensmartJan 24, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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C Y.
Jan 24, 2025
Company refuses to honor warranty and…
Company refuses to honor warranty and violated hipaa privacy. You can respond here faster then the customer service email… Also address in California is fake.
Response from LensmartJan 24, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~ Sorry for the inconvenience. Could you please provide us with your order number? Without the order number, we cannot track your order and cannot process it for you. Once you provide the order number, we will follow up as soon as possible. Thank you for your understanding and patience.
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Alexandra
Jan 23, 2025
Lunettes superbes et de bonnes qualités…
Lunettes superbes et de bonnes qualités ! ❤️ J'hésitais à commander à cause du bas prix. Je ne suis pas déçu de l'avoir fait ! Luv it 🦋
Response from LensmartJan 24, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Kathy
Jan 23, 2025
Great customer service
Great customer service, my glasses broke and the customer service rep was very understanding . So I'm expecting a new one soon.
Response from LensmartJan 24, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Melissa
Jan 23, 2025
My first time ordering glasses online
My first time ordering glasses online, just received them in the mail and I love them! Great quality. Glad I did it!
Response from LensmartJan 24, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Schell C. A.
Jan 23, 2025
Couldn’t be happier!
Super cute wide variety of lenses to choose from for all personality types on a website that is smooth appealing and easy to navigate! I’ve now purchased 2 separate times in less than 6 months and couldn’t be happier! The first order I place with Lensmart was 4 frames (with prescription AND blue light filter) and laid less than the 1 pair I got at LensCrafters. If that doesn’t convince you, the customer service exceeded my expectations and any other online costumer service I’ve received! They have been so quick to respond and they do so with kindness and friendliness! Highly recommend Lensmart!
Response from LensmartJan 24, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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