LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing11,249 approved reviews, newest moderated first
Moe
They are very quick to help with queries👌🏾
Response from LensmartFeb 8, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Brittany B.
"If I had a nickle for everytime" I sent someone to lensmartonline.com after they complimented my frames, "I'd be rich"! Every single day I hear "I love your glasses!" And I get to tell them how I got 3 pair of prescription glasses with blue light blocking/transitions for under $50 and watch their jaws drop! Side note, their customer service found me an answer without me having to answer 100 questions, so Im gonna give that a 10/10! If you want to make your annual eye exam suck a little less, go shopping on lensmartonline.com afterwards, "its like a reward".
Response from LensmartFeb 8, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Valerie
Bon service
Response from LensmartFeb 8, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Tinah M.
I had an amazing experience with Lensmart! Their website is user-friendly and easy to navigate with a great selection of frames for every style and budget. The ordering process was simple and the prescription entry was straightforward. My glasses arrived quickly, and the quality is beyond excellent. The frames are stylish and durable, and the lenses are crystal clear. I also appreciated the excellent customer support, which promptly answered my inquiries. Overall, I’m beyond satisfied and I definitely will be returning for my next purchase. I highly recommend Lensmart for anyone looking for stylish and affordable eyewear online!
Response from LensmartFeb 8, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Lorie M.
Bon service !!
Response from LensmartFeb 8, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Megan D.
Super helpful and quick to respond
Response from LensmartFeb 7, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
ALBERTINA M.
I received good customer service based on quick respond on a issue i had. They provide regular follow ups and know that good customer service is good for their market♥️♥️♥️I'm impressed!!
Response from LensmartFeb 7, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
C R.
This was the worst experience from any online glasses retailer and I have ordered from several. My tracking was not updated for over a month and when I sent an email for an update I received no response but the tracking number was magically updated and said it was returned to sender due to an insufficient address almost a week prior! I disputed the charges because I'm not even sure this is a real company. Do not buy from this company.
Response from LensmartFeb 7, 2025
Sorry for the inconvenience. We have no record of you contacting us before. Did you contact us by email or other platforms? We noticed that your package was returned due to an address problem. Our customer service has contacted you by email and provided you with a solution. Once we get your confirmation, we will deal with it as soon as possible. Thank you for your understanding and patience.
