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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Karabo M.
Feb 26, 2025
The order was delivered before the…
The order was delivered before the expected date which made my experience with the company great. The lense on my glasses is exactly 💯 my prescription I was worried that maybe they might miss it but no they got the exact prescription
Response from LensmartFeb 26, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Alina P.
Feb 26, 2025
I am completely satisfied with the…
I am completely satisfied with the glasses. They are beautiful and of good quality. The best thing is the price, for which it is definitely worth trying.
Response from LensmartFeb 26, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Marina F.
Feb 25, 2025
Excellent quality and fast service!
I was very satisfied with my experience with Lensmart! The glasses are of excellent quality, true to the pictures on the website, and the design is really trendy. The delivery was fast and well-packaged, which is a big plus. The customer service is also responsive and attentive. I highly recommend it to anyone looking for stylish glasses at a great price!
Response from LensmartFeb 26, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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ShellyH
Feb 25, 2025
I ordered the Laila and love them
I ordered the Laila and love them. They are so pretty and I get lots of compliments on them. I wear progressive lenses, and mine are perfect. Thank you.
Response from LensmartFeb 26, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Raina L.
Feb 25, 2025
THIS PLACE IS A SCAM!!!!
I ordered glasses from them they sent me a completely different pair of glasses and now they refuse to refund my money every time I send them a message about refunding my money they give me the runaround telling me to answer some questions for them or send my prescription or all of these other things and whenever I comply with one thing they ask they turn around and ask for something completely different this is a horrible company I absolutely do not recommend buying from them
Response from LensmartFeb 26, 2025
Sorry for the inconvenience. We made it according to the prescription data in your order. There are many factors that affect the wearing effect of glasses. We asked you to answer a few questions just to help you find out the reason why you can't see clearly. We noticed that when you communicated with us, you said that the size of the frame was not suitable. We can help you to exchange it. Do you need it? If you don't want to replace the frame or repair the lens, our customer service will also help you return it. Customer service is waiting for your reply. Once we receive your reply, we will make further progress as soon as possible. If you have any questions, please feel free to contact us. Thank you for your understanding.
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Eduardo Rosales M.
Feb 25, 2025
Quality and economical service I really…
Quality and economical service I really liked it also the technical support I highly recommend it
Response from LensmartFeb 26, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Maddie M.
Feb 25, 2025
Smooth Return
I needed to make a return and they were very helpful!
Response from LensmartFeb 26, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Veronika R.
Feb 25, 2025
Naprostá spokojenost
Naprostá spokojenost! Já jsem ten typ člověka co si kupuje drahý brýle a pak mě přestanou po nějaké době bavit. LENSMART je prostě řešení. Brýle jsou levný, hezký, originální a nemám absolutně co vytknout. Děkuji!
Response from LensmartFeb 25, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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