LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Manna
Promt with responses. I hope in the future the shopping process will be made easier because I’m in Botswana and would like to order for delivery directly for my country using my country’s ID etc.
Response from LensmartAug 18, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Rebeka B.
Beautiful, comfortable glasses.😍😍 Unfortunately, my eyes are very bad, and it's really nice to be able to change my glasses. I love them all. Thank you very much, I can only recommend them.💖💖
Response from LensmartAug 18, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Jakub K.
My personal experience My personal experience with Lensmart: never again. This is not the first time I have had an issue with them, but with my latest order, I ordered two pairs of glasses with two different prescriptions. They made both pairs with the same prescription, even though a different prescription was clearly stated for each pair of glasses. What is even more frustrating is that the prescription written on each pair of glasses was different, so it initially looked like everything had been made correctly. They refused to admit their mistake, and only after several days did they finally acknowledge that there had been an error. They offered to send me new lenses, but I have to pay the shipping costs via PayPal. So they make the mistake, and I am expected to pay for it again. Very disappointing experience. I definitely won’t be ordering from Lensmart again.
Response from LensmartAug 17, 2026
We apologize for the unpleasant shopping experience. Our glasses were made according to the prescription you uploaded in your order. For one pair of glasses, you filled in the prescription data along with the uploaded prescription photo.Because errors can occur when filling in data, we prioritize making glasses based on the uploaded data. We have already applied for special processing and free lens remaking for you. The fee you need to pay is not for shipping, but for customs clearance fees required due to changes in customs policy. This fee is mandated by customs. We apologize, but for any additional payments, we only accept PayPal. If you have any questions, please contact our customer service and we will do our best to help you. We will definitely solve the problem for you!
Ilaria
Glasses came very quickly. Had an issue since I ordered functional glasses and they remedied the situation, receiving emails regularly and prompty on the matter to resolve my issue in the best way possible.
Response from LensmartAug 17, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Napsugár N.
Perfect,i love it!
Response from LensmartAug 17, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Antonia G.
I’m so excited to see my eye glasses because if service is great!! I can’t wait to see my glasses 🤓 thank you so much for the amazing experience.
Response from LensmartAug 17, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Camagwini M.
I have had my pair of glasses from Lensmart for over a year now and the quality is amazing as if they are still new! And the frame, love it so much!
Response from LensmartAug 17, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Sylvie
Good quality, they fit me perfectly i recommend them. I love them a lot
Response from LensmartAug 17, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
