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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Maye
Jul 10, 2025
I absolutely love the frames
I absolutely love the frames. The packaging as well is top tier. To have such quality glasses at an affordable price is also a deal more people should be alerted of. Not only are they quality but they’re stylish too! I loved the variety of choices one could choose from. All were very diverse yet intentionally fashionable! Loved it. Love them! Thank you Lensmart!
Response from LensmartJul 11, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Lanie R.
Jul 10, 2025
Worried only for a second!
Finally found the glasses I had been looking for and Lensmart was the company that had them. Bit of a worry with shipping and not knowing where my package was. When I tried error pages or just simply "at a facility" with no state or town listed. After contacting Lensmart they were fast to help and put my mind at ease. I didn't have to wait too long because they showed up and I LOVE THEM! They look great, clean, comfy and they did perfect on my prescription. I will be ordering again.
Response from LensmartJul 11, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Lebogang M.
Jul 10, 2025
Exceptional service
The service is exceptional and my glasses are perfect!
Response from LensmartJul 11, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Elizabeth
Jul 10, 2025
The return process is excruciating
The return process is excruciating! I requested a return on Monday, it is now Thursday and still haven't received information on how to return these glasses. They ask a different question every day and it takes a day to get back with you. Even asking for a copy of your prescription, don't they already have it? I will not buy from here again, it not should not be this hard.
Response from LensmartJul 11, 2025
We are sorry for the unpleasant shopping experience. We just confirmed the information with you according to our process and did not refuse to process your return. We are sorry for the inconvenience. We will process your return as soon as possible. We are waiting for your reply. Once we receive your reply, we will follow up as soon as possible. Thank you for your understanding and patience.
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Vanda M.
Jul 10, 2025
Nice
I am very satisfied. The product arrived quickly, flawlessly, in nice packaging. The size and glasses are perfect. Thank you very much! I recommend it to everyone!
Response from LensmartJul 11, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Alejandra
Jul 10, 2025
Productos de calidad y servicio de…
Productos de calidad y servicio de atención al cliente totalmente recomendado
Response from LensmartJul 11, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Glen
Jul 10, 2025
I had great service,an the admin is the…
I had great service,an the admin is the best. coz we communicated through out the process till the end.
Response from LensmartJul 11, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Ijeoma A.
Jul 10, 2025
Lensmart Service Review
Ordered 2 pairs of eyewear from Lensmart and I am thoroughly happy with the service I received. Took 12 days (counting weekends) for my parcel to arrive, which was way faster than I had expected. My current eyewear broke which made me struggle with sight so with this speedy delivery, grateful for that! Website is also user friendly, as well! I was able to upload my prescription easily with no hassles. Let’s not talk about the prices of the frames and lenses?! 😶 I paid R414 for my 2 frames (INCLUDING delivery!). Thoroughly thoroughly happy! Thank you 👍🏽
Response from LensmartJul 11, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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