LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Soozi
Amazing website! Great choice of frames , unbeatable prices very professional service I have nothing negative at all to say about lensmart
Response from LensmartJul 14, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Wilson R.
I couldn’t be happier with my experience at Lensmart! The website was easy to navigate, the virtual try-on tool helped me pick the perfect frames, and the prices were incredibly affordable—even for prescription lenses. My glasses arrived faster than expected and were packaged with care. The quality is outstanding, and they fit perfectly right out of the box. I’ve already recommended Lensmart to several friends. If you’re looking for stylish eyewear without breaking the bank, this is the place to go!
Response from LensmartJul 14, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Michellehlonie
I’m very excited with the glasses the quality is so amazing and it’s a unique style of shades and the prescription is exactly as written when you send it
Response from LensmartJul 14, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Kimberly T.
I got the wrong glasses which mistake happens they were really great and understanding hopefully I will get my correct glasses soon I love your company always love every pair of glasses I get thank you for your help ♥️
Response from LensmartJul 14, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Dóra M.
I absolutely love Lensmart! The quality of the glasses is outstanding — they feel durable, look stylish, and most importantly, I can see perfectly with them. I was honestly surprised at how affordable they are for such high quality. It’s rare to find eyewear that combines great vision correction, comfort, and a fair price, but Lensmart delivers on all fronts. I’ll definitely be ordering again!
Response from LensmartJul 14, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Kris
What a mess this Chinese company is and I will never use Lensmart again. ZENNI optical all the way!!! I placed an order with Lensmart January 27th and uploaded my RX, asking for dual vision progressives. I didn't know my PD so I left it blank. They emailed me back asking me for my PD and there was an extra charge. I said NO, and basically gave them a number of 54 and if they cant make my glasses without trying to get more money from me, cancel my order and refund me. So emails back and forth they agreed to make my glasses and not charge me extra. Glasses were allegedly mailed out in March and delivered on Apr 18. Never received them. I emailed them and they agreed to a 're-issue' and gave them another address to send them to. More emails back and forth and another pair of glasses was sent out end of May. I finally got them in my mail box in June and they are Single Vision- not the Dual vision Rx I uploaded. I am done with these clowns. My glasses are junk, I cant drive with single vision and I can only use them at home. So, RX was wrong and I won't bother asking them to redo them. Order from Zenni optical folks- cheap, and they always get my Rx correct and glasses come within 14 days. Stay away from Lensmart- complete garbage
Response from LensmartJul 14, 2025
We are sorry to bring you an unpleasant shopping experience. Due to the reasons of the logistics company, the package was abnormal during transportation. We have arranged a reissue for you free of charge. We noticed that the lenses you purchased in the order are distance lenses, and distance lenses are single-vision lenses and can only see one distance. If the lenses you want are progressive lenses, I am sorry that you purchased the wrong type of lenses. We are very willing to solve this problem for you. If you want the correct lenses, we are willing to redo them for you, but you need to pay for the new lenses. Do you accept it? If you are not satisfied with the wrong lenses you purchased and you want to return them, you can also contact us and we will process it for you as soon as possible. Our customer service has sent you an email and is waiting for your reply. Once we receive your reply, we will follow up as soon as possible. Thank you for your understanding and patience.
Rékai D.
Fast and helpful customer service. They got answer to my question quickly
Response from LensmartJul 14, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Mandisa M.
My prescription glad came exactly with the same prescription I sent them ,they made my life so easy and I love how they are affordable
Response from LensmartJul 14, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
