LensmartReviews of lensmartonline.com

I received lots of compliments for the glasses I purchased. A pair of glasses was recently broken and it was replaced hassle free. I will definitely order more glasses from Lensmart

Good communication. Lensmart was able to resolve my issue fairly quick.

I had a great experience with lensmart.The customer service was responsive and helpful throughout my order process. My glasses arrived on time and in perfect condition exactly as described. I'm really happy with the quality and will definitely be ordering again. Highly recommended.

They took almost a full month to get to me to start and I was hoping that when they arrived they would at least work. I typed in the prescription right I checked three times. Then they sent me glasses with the wrong prescription in it and then told me I had to pay. I asked them why considering they are the ones that were wrong. I typed everything in correct, and they messed up the prescription. Tried figuring out how we fix the problem, but I have to pay for their fix and their mistakes? They take forever to respond back to anything making this situation that much more frustrating. They take at least three day if no more to get back to me to figure it all out just to find out that I have to pay for it? I probably wouldn't mind if the glasses frames weren't so cheap. My son tried them on and the broke instantly. I open then and handed them to my son before I even realized the prescription was wrong. They broke so I taped them back together and then I realized the prescription was wrong. Contacted them immediately and took 3 days before I got a response for anyone, email or messenger. Then they tell me to do anything I have to pay for them to do any fixed with the lenses or the glasses? I will not considering I waited all most a month to even get them. WASTE OF MONEY!!! WASTE OF TIME!! CHEAP PRODUCT!!! DO NOT DO IT!! THERE ARE BETTER PLACES!!

I ordered glasses from Lensmart last year September 2025 and my band/arm of the glasses the plastic part came off I sent them a message on Facebook messenger with my query seeing if they can send me a band/arm and they were very kind to replace the glasses. I am very happy with the correspondence time and with the fact that they are going above what I required.

Very efficient and everything is explained well.

They are legit and I love the quality of their glasses

I got exactly what I ordered. Very stylish and the glasses came in well protected packaging. I’m satisfied