LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Panna
I needed some help and i got it so fast. Excellent!
Response from LensmartJul 23, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Tumelo M.
The team is amazing and were about to help me on a prompt basis. Customer service is amazing. Looking forward to buying with them.
Response from LensmartJul 23, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Inotai V.
I got two glasses, I love them and wear them everyday even tho I don’t really need them because it’s blue light canceller, but I love to wear them. I got my package so fast.
Response from LensmartJul 23, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Vónya K.
I chose the wrong lens, but with the help of customer service, I was able to resolve the issue. They were prompt and helpful.
Response from LensmartJul 23, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Angie B.
Mi nombre es Angie M. y es la primera vez que pido lentes online, tenía muchas dudas sin embargo ellos me brindaron toda su ayuda cada correo electrónico fue contestado y aclarado la verdad el mejor servicio online que he recibido 100% recomendado, gracias por toda su ayuda!.
Response from LensmartJul 23, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Isabella H.
These glasses are so cute! I’m going to use my aviator glasses for flying!! I use my blue light protection glasses to whenever I’m on my phone! So affordable and good quality!
Response from LensmartJul 23, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Dylan S.
Actually horrendous customer service! I ordered prescription glasses which ended up being very distorted. When I contacted customer service to get a refund and return, they claimed I didn’t give them enough information for the prescription when there is proof (in the receipt and order history) of all the information they need. I have exchanged 10+ emails with customer service trying to get a refund for a very unsatisfactory product, and they keep asking for screenshots of my prescription and receipts from other companies using this prescription—they claim that I’ve edited screenshots, trying to place the blame for the unsatisfactory product on me rather than their production. The emails are going in circles and it’s reached a point where I don’t even know what they want anymore. I’ve gathered that I won’t be getting a refund, but I hope nobody else wastes their money!
Response from LensmartJul 23, 2025
We apologize for the unpleasant shopping experience. We are sorry that we did not refuse to process your return. There are many factors that affect the wearing effect of glasses. We just want to confirm the information better. We apologize for the inconvenience this has caused you. Our customer service will process your return as soon as possible. Thank you for your understanding and patience.
Jennifer L.
The customer support is top notch. I accidentally ordered the wrong type of lenses for my script and they made it very easy to get it switched. I would highly recommend this company for easy ordering and great customer support!
Response from LensmartJul 23, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
