Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart Reviews | Read Customer Reviews of lensmartonline.com

Lensmart reviews

11,249 approved reviews, newest moderated first

miguel
Sep 30, 2025
Aduana me dice que no las puedo…
Aduana me dice que no las puedo importar y que no me las van a entregar, la empresa no contesta y mi dinero y tiempo perdidos. Una empresa más maravillosa para quien quiera que le roben el dinero. Editado 20 NOV 2025 Aún no me han devuelto el dinero. ESTAFA TOTAL. EDITADO JUNIO 2026 Nunca me devolvieron el dinero Nunca llegó mi pedido ESTAFADORES
Response from LensmartOct 2, 2025
Sorry for the long wait! We are still investigating with the logistics company regarding the unexpected issue with your package during transit. We sincerely apologize for the poor customer service experience you had. We have assigned a dedicated customer service representative to handle your order issue. Please check your email. Thank you very much for your understanding and cooperation!
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Hsar B.
Sep 30, 2025
Very Happy
It was very easy to order, everything was fast and efficient. The team was also very communicative, checking up on orders, emailing and overall fast replies.
Response from LensmartOct 2, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Keabetswe T.
Sep 30, 2025
Best service ever
Best service ever The lens, the frame, I'm extremely satisfied with the service, quality is best and it's exactly what I wanted, most shocking thing was the prices. I'm never going anywhere ever again
Response from LensmartOct 2, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Zintle
Sep 30, 2025
Second to none customer service
I am completely impressed with their professionalism and customer service, it is second to none. 👌👏
Response from LensmartOct 2, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Tee
Sep 30, 2025
Awesome
Awesome! I received answers to questions
Response from LensmartOct 2, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Bea
Sep 30, 2025
Great experience with LenVery Helpful and Responsive!
Great experience with Lensmart! Their customer service is very helpful and responsive. Highly recommend!
Response from LensmartOct 2, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Ann
Sep 30, 2025
Pleased
They are quick to answer your questions should you need one and I received my glasses pretty quickly and I love them. I ordered 2 pair and going to order another pair soon. I would recommend Lensmart to anyone.
Response from LensmartSep 30, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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hanaé M.
Sep 30, 2025
The quality is amazing
The quality is amazing, everything look so good and it’s very affordable
Response from LensmartSep 30, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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