LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Hopolang Hops L.
I appreciate how much they were quick to respond and provide a way forward on how to handle my case, I cannot wait to receive my glasses.
Response from LensmartOct 16, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Linda E.
It's hard to make sure your prescription is right before sending it in put is manual They do not give full refunds
Response from LensmartOct 16, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Marlene M.
I ordered glasses sept 10, all I’ve gotten is a hard time! And I was a former customer but now, tTHE WORSE PLACE, they’re going to SCAM YOU OUT YOUR MONEY, if I could give NO STARS I WOULD!! And now they blocked me and keeping my money!
Response from LensmartOct 16, 2025
Sorry to have kept you waiting. We've received notification from our supply department that there were some issues with the prescription data in your order, and we need to confirm this. You placed your order on September 11th, and we emailed you that same day to confirm the prescription. Unfortunately, we haven't received a response. At present, all the information of your order has been confirmed. Could you please give us a chance? We haven't blocked you,we've been actively checking in with you. We've noticed that you've been contacting us on multiple platforms, both wanting to ship the glasses and then canceling the order. Once the order is confirmed, we'll arrange for expedited production. Is this acceptable to you?
Consumer
Everything okay, support is perfect
Response from LensmartOct 16, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Réka K.
their communication, and kindness is amazing
Response from LensmartOct 16, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Judit T.
Lenses are super
Response from LensmartOct 16, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Boglárka K.
Tökéletes a termék, és mindenben megoldást találnak ha probléma adódik.
Response from LensmartOct 16, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Natalie W.
Amazing quality!!!! I’m very picky when it comes to glasses and I’ve always over paid due to having to try them on in person and it just being easier, but Lensmart made the process so EASY, upload your prescription, pic your glasses, add your add ons and check out!!!!! I have horrible vision and my glasses usually cost $300+ when I buy them, but at Lensmart I bought two pair for $90 & that’s with getting the very thin lenses ( because like I said I have horrible vision ) Don’t walk but RUN AND GRAB A COUPLE PAIR!!! I bought the Brooklyn’s & Emely, Love them I’ll be re buying in the near future!!!!! Customer service is excellent as well! I got the standard shipping, & glasses arrived about a week and 1/2 later! I’ll be telling EVERYONE I KNOW ABOUT LENSMART, already referred a few people!!! Thanks Lensmart
Response from LensmartOct 15, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
