LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Nikol
Good quality products with good price. I received them in 1 week in Europe. Recommend!
Response from LensmartOct 17, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Natasha D.
This is definitely a fraudulent website. It takes over a month to even have a shipping confirmation sent. Then a ghost email that the item was delivered, never was and then a chat bot that says, here's a coupon, we do not provide refunds. Don't buy from this website.
Response from LensmartOct 17, 2025
We sincerely apologize for any inconvenience this may have caused. According to the shipping information, your order has been marked as delivered. We have confirmed that the shipment was sent to the address you provided during the ordering process.Unfortunately, we are unable to take responsibility for issues that arise due to the actions of the logistics company. We recommend reaching out directly to the logistics company or your local post office.They can provide further assistance and accountability regarding this matter.We hope this can help make up for any frustration you may have experienced.Thanks for your understanding and continued support.
valeria
I was told processing would take 3-5 business days days it ended up taking almost 9 business days and now it's taking a while to get an update on when I will receive the glasses.
Response from LensmartOct 17, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
Belu del P.
Excellent!!!
Response from LensmartOct 17, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Tammy
Loved both pair of glasses that I received. My sunglasses did break and they were very helpful with the replacement.
Response from LensmartOct 17, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
András K.
The glasses are perfect!!!!
Response from LensmartOct 17, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Consumer
Straight forward and quick response. Makes life a lot easier not having to travel to get eyewear.
Response from LensmartOct 17, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Charlie M.
Love how quick they respond and give detailed straight forward answers!
Response from LensmartOct 17, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
