LensmartReviews of lensmartonline.com

Top notch quality….too notch price. Excellent customer service. Love their glasses, great price and great quality. I’ve had a few pairs from Lensmart now and will continue to do so.

This was my first time and LAST time I will order from Lensmart. I placed my order on 9/28/25 and arranged payment via Afterpay. I reached out to Lensmart w/in a few days because I could not find my confirmation for my order. During my query about my order, Lensmart advised I had not included my PD (pupillary distance) with my order. I promptly forwarded it (the same day). Lensmart responded that the Supply Department and Optician had started my order and used a general PD to make my lenses and in order to correct them with MY PD, I would have to pay an additional $7.64. I went back and forth with Lensmart about this charge for 9 days. Finally, on 10/14/25, they forgave the added charge. I should mention that as part of my order, I paid an additional $9.95 for expedited delivery. After the argument about the added charge, Lensmart asked if I would be willing to submit a 5-star review. I waited to receive my order before giving an accurate review. I finally received the Frode glasses on 10/31, well past the expedited delivery charge I paid extra for. They are not high quality or even passable quality. They are a stamped metal frame, like look really cheap, the kind of quality you would get from a county fair. I will NOT return them because it would be too much hassle for getting back maybe half. LESSON LEARNED.

Ordering was very easy to do and the was consistent communication. My order got lost in transit after it got to South Africa. I reported the issue with Lensmart, I provided all the details and proof and they verified with the logistics company. Their customer support on Facebook is very efficient and reliable because they communicated and assured me that they will reship my glasses and they honestly resolved the issue with no hassle whatsoever. I will be purchasing again because of the excellent customer support.

Great glasses say great prices. I will order more. Would recommend.

I really love my glasses ! This company is the best , the customer service is amazing! I really recommend !!

Affordable eyewear, fast delivery and great quality! I couldn’t be more impressed!

Honestly I was very nervous about a recent issue I had because you can’t physically speak to a person for help BUT they are so responsive & efficient when you send a message! They respond back quickly and handle your issue super fast which I appreciated very much. EVERYONE should purchase their glasses from here!! 😊

I got some clip on sunglasses recently and as I wanted to see how well I'd get on with hem i didn't want to overpay. I ordered on the 19th and the glasses arrived 10 days later, with a hard cute Halloween themed case. The style is called Brooklyn, the lenses are amazing and the clip on sunglasses easy enough to work with and feels securely on. I'm super happy with them and would def order from this company again, postage is a bit on the high side, as I think it comes from South Africa, but with such low prices it even itself out.