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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Zoltánné R.
Oct 31, 2025
Pozitiv tapasztalat
Több alkalommal rendeltünk már szemüveget, mindegyik tökéletes volt. Ár érték arányban kiváló. Ha mégis probléma adódott, az ügyfélszolgálat nagyon gyorsan és korrekt módon intézte. Fogunk még rendelni, illetve rokoni és ismerősi körben is mindenkinek ajánlom.
Response from LensmartNov 3, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Chris F.
Oct 31, 2025
The best ! Love Lensmart!
Excellent, good quality. Thank you Lensmart!
Response from LensmartNov 3, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Sisipho
Oct 31, 2025
There were a number of mistakes that I…
There were a number of mistakes that I have made when ordering the spectacles. The lensmart team became in touch as soon as they noticed my mistakes on the uploaded eye test prescription and duplicate physical address via email. They provided exceptional services and I am very pleased with them. Lensmart team thank you very much and continue to give excellent service. I will definitely be ordering tons of spectacles and recommending lensmart to family and friends. Thank you once again lensmart.
Response from LensmartNov 3, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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taleah I.
Oct 31, 2025
Two prescription frames from lensmart
I got two frames from lensmart and absolutely love them! shipping was quick and fast and I had no hassles or delays. the frames are firm and sturdy and feels of high quality - they sit perfect on my face. I would definitely recommend lensmart to family and friends, as their prices are unbeatable!
Response from LensmartNov 4, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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Iva B.
Oct 31, 2025
Very responsive and kind staff
Very responsive and kind staff! Also, glasses are very nice!
Response from LensmartNov 3, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart! Thank you for your valued review.
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Megan H.
Oct 31, 2025
Delivery was very late.One pair had the…
Delivery was very late.One pair had the wrong prescription and poor fit,the other had bad lenses-I could't see properly.Very disappointed.
Response from LensmartNov 3, 2025
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Tracey B.
Oct 31, 2025
Customer service and product
Great experience had an issue with the product this was dealt with effectively and quickly and with no issues. Glasses are a comfortable fit and look very stylish on. I will use again this service as they are great quality prices as well.
Response from LensmartNov 3, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart! Thank you for your valued review.
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Reba
Oct 31, 2025
They have wonderful glasses & this is…
They have wonderful glasses & this is the 2nd time I ordered from them. This order was a little tricky due to a shipping issue but they resolved it quickly so I can still get my order! Great customer service!
Response from LensmartNov 3, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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