LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Timea S.
Mindkét szemüvegem tökéletes nagyon, köszönöm szépen !
Response from LensmartNov 4, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
E'Lisa B.
My glasses were delivered somewhere else and I never received them, error on the post office, and Lensmart is accommodating my order and sending me another pai.
Response from LensmartNov 4, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
josy H.
I had an issue with my shipping address and it was deviled within a day by me informing them via Instagram! I am super satisfied and excited to receive my glasses
Response from LensmartNov 4, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Szonja M.
Nagyszerű szemüvegeket kaptam, es elkepeszto dizájnos hogy halloweeni tokban érkezett ,hibátlan állapotban és gyors kiszallitassal erkezett
Response from LensmartNov 4, 2025
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Diána G.
Perfect! The frame, The prescription, all good! Customer service is correct and very helpful. I will definitely buy some other glasses.
Response from LensmartNov 4, 2025
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
cat A.
LOVE IT AND FAST DELIVERY
Response from LensmartNov 4, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Audréane M.
J'ai commandé 2 paires de lunettes sur leur site. Aucun service client. Les 2 montures ne me vont pas. Aucun moyen de me faire échanger ou rembourser. Ils me demandent de payer des frais d'envoi avec la poste pour le retour et envoient des courriels en répétant toujours les mêmes phrases vides de sens pour gagner du temps et faire en sorte que je ne puisse pas avoir de remboursement ou d'échange ! Je ne recommande à personne. Je n'ai jamais vu une entreprise se moquer de ses clients autant qu'eux. Je me suis fait avoir depuis le 9 octobre ! J'espère que mon avis empêchera plusieurs personnes de se faire arnaquer.
Response from LensmartNov 4, 2025
We apologize for the unpleasant shopping experience. For frames that don't fit, we can offer a frame replacement service, but you will need to send the item back to us. Once we receive it, we will arrange the replacement. Return shipping costs are clearly stated on our website and are the responsibility of the customer. For more information on our return and exchange policy, please click here: https://www.lensmartonline.com/about/return-policy/ If you don't want to exchange the frame, we can also process a return for you. However, you will still need to send the item back to us, and we will process it upon receipt. Do you currently want an exchange or a return? Our customer service is awaiting your reply. Once confirmed, we will arrange the next steps for you as soon as possible.
Judy C.
Lensmart has the best glasses for an awesome price! I ALWAYS buy my glasses for the whole family from Lensmart !
Response from LensmartNov 4, 2025
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
