Nóra H.
I love my Lensmart glasses
Unfortunately, one of our glasses was lost during shipping, but this was not Lensmart’s fault — the issue occurred with DPD. What was especially positive is that customer service responded very quickly, took the situation seriously, and re-made and re-shipped the missing glasses in a very short time. The rest of the glasses meet the usual good quality I’ve come to expect. I have already own 8 pairs from them, and based on my experience, I’m certain I’ll continue purchasing from Lensmart in the future.
Response from LensmartDec 30, 2025
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！