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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Yasmeen M.
Jan 28, 2026
Incredibly affordable and ADORABLE
Incredibly affordable and ADORABLE. I’ve gotten so many compliments on them! These frames have become a staple in my everyday styling. Best part. You can get them with or without prescriptions and even as blue light.
Response from LensmartJan 29, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Ann
Jan 28, 2026
Lensmart is very accommodating and they…
Lensmart is very accommodating and they helped me with my issue because I made a mistake on my prescription input. Thank you so much!
Response from LensmartJan 29, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Lauryn
Jan 28, 2026
My experience was great
My experience was great. I ordered with the wrong card and their customer service got back to me very fast and cancelled my order so I could reorder with the correct card. Definitely purchasing from them again.
Response from LensmartJan 29, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Barbora R.
Jan 28, 2026
price and approach
I was surprised by the communication and the interest in providing the best for me, the price
Response from LensmartJan 29, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Em
Jan 28, 2026
Customer service is non existent
Customer service communicates one sentence per day to drag out your return. Virtual try on did not work and I was pressured to not cancel my order. My Rx was wrong . Zero stars. Horrible company.
Response from LensmartJan 29, 2026
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~
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Rhona B.
Jan 28, 2026
Vast choice of frames for everyone
Vast choice of frames for everyone Amazing quality and value Quick delivery and great aftercare
Response from LensmartJan 28, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Report
Mea
Jan 28, 2026
Very good quality for cheap price
Very good quality for cheap price
Response from LensmartJan 28, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Report
Anashe H.
Jan 28, 2026
Got my first pair of prescription…
Got my first pair of prescription glasses from lensmart. They came with the right lenses, perfect colour, they are light and comfortable to wear. They are absolutely perfect, clear, comfortable and timely delivery. I absolutely love them. Their website is easy to navigate and updates come at every step. The frame options are endless and so pretty. Would definitely recommend even for functional glasses.
Response from LensmartJan 28, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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