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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Phumzile B.
Feb 17, 2026
This company is great at communicating.
This company is great at communicating with customers. If there’s an issue with your product or order they let you know as soon as possible. They reply to emails and get back to you as soon as possible which I love.
Response from LensmartFeb 18, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Csilla J.
Feb 17, 2026
Korrekt cég
Korrekt cég. E-mailben folyamatosan egyeztetnek a vevővel, ha valami nem egyértelmű nekik.
Response from LensmartFeb 18, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Tímea T.
Feb 17, 2026
Tiszta kommunikáció
Tiszta kommunikáció, azonnali válaszok a felemerülő problémákra.
Response from LensmartFeb 18, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Gloria
Feb 17, 2026
Excellent experience with Lensmart!
Excellent experience with Lensmart! They were incredibly attentive when I needed to install a prescription into a pair I had already received. Instead of taking the easy way out and suggesting I just repurchase the frames, they focused on finding a real solution for me. While they offered alternatives, I made a practical choice based on the frame type and opted to repurchase the rimless glasses as it was the easiest option for installing my prescription.It’s refreshing to see such top-tier professionalism and honest communication. Great frames and even better service—5 stars all the way!
Response from LensmartFeb 18, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Lindokuhle N.
Feb 17, 2026
Lensmart is the girl she thinks she is…
Lensmart is the girl she thinks she is . It has been an awesome experience as they guided me through the process of my order . I misunderstood the protocol but they made sure to send me emails and now I'm waiting for my glasses . HAVING AN EYE PROBLEM ? Don't think twice RUN TO LENSMART AT AN AFFORDABLE PRICE Dankooo !!!!!
Response from LensmartFeb 18, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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Nicolie E.
Feb 16, 2026
Thank you
Thank you, I am more than satisfied. The quality for the money is absolutely great!
Response from LensmartFeb 18, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Report
Mónika S.
Feb 16, 2026
I am extremely satisfied with the…
I am extremely satisfied with the products and service! I will only buy from Lensmart in the future!
Response from LensmartFeb 18, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Report
Shriya N.
Feb 16, 2026
Glasses going great
The service was absolutely phenomenal. LensSmart emailed me multiple times to ensure that my prescription was correct and dealt with my glasses with so much of care. The lens were perfect when i got them and exactly what i needed. Not to mention that it was quite stylish.
Response from LensmartFeb 18, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
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