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Lensmart Reviews | Read Customer Reviews of lensmartonline.com

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Health & Medical
Vision & Hearing
Lensmart

LensmartReviews of lensmartonline.com

4.511,249 reviews
Vision & Hearing
5636 birchbay ct. Rancho Cucamonga ca, Rancho Cucamonga, California

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Lensmart4.5

Reviews11,249 About Contact

Overall score

4.5 out of 5

Excellent

Average of 11,249 reviews

Distribution

5★85%
4★1%
3★1%
2★1%
1★12%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(678) 664-9621
lensmartonline.com
[email protected]
5636 birchbay ct. Rancho Cucamonga caRancho Cucamonga, CA 91737

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About Lensmart

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.

Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lensmartonline.com
Website: lensmartonline.com
Category: Vision & Hearing
Location: Rancho Cucamonga, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensmart reviews

11,249 approved reviews, newest moderated first

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Teresa M.
Oct 8, 2026
I tell everyone about your company!
I had never ordered glasses online so I was quite leery. My glasses arrived and I was beyond thrilled! I have worn them for over a year and decided to buy a new pair with transitional lenses. I could not find my original prescription so I reached out to the company. They were able to find it in their records with my old order number. I LOVE this company!
Response from LensmartOct 8, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
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khatrisaleena
Oct 8, 2026
Lensmart nailed it with the Zailani…
Lensmart nailed it with the Zailani frames! They give off the sweetest, chicest vibe while still being totally hot and eye-catching. Super lightweight, ridiculously comfortable, and they instantly make any outfit look put-together. Easily my absolute favorite pair!
Response from LensmartOct 8, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Tradericka C.
Oct 8, 2026
Jillian made this experience so easy…
Jillian made this experience so easy for me! I selected two pair of glasses and not only are they trendy and chique, they fit PERFECTLY! If you’re reading this, it’s your sign to upgrade your lens with lensmart, you won’t regret it!
Response from LensmartOct 8, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Lacy
Oct 8, 2026
Customer service was so helpful
Customer service was so helpful. They made sure everything was taken care of. They were personable as well. So thankful for all them I received!
Response from LensmartOct 8, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Sheila S.
Oct 7, 2026
Pics do not match the glasses
I ordered 2 different pairs of glasses . The glasses themselves were of good quality BUT ...the pictures did not match the glasses. First pair (Izaiah) was supposed to be blue and green ...turned out very dark. Second pair Zaid) had SPARKLES on them ...NOT at all in the description or in pics. Returns are a nightmare because of only emails no person to talk to. All in all ...would NOT try them again
Response from LensmartOct 8, 2026
We apologize for the unpleasant shopping experience. We have arranged a replacement frame for you. Regarding the Zaid you want to replace, the pictures on the website also show glitter, but the effect may vary due to different light sources. the visual difference may be due to varying lighting conditions. If you are not satisfied with the replacement frame you receive, would you like to process a return for a refund? We are happy to handle this for you in accordance with our policy. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.
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Monick B.
Oct 7, 2026
Quality 5 stars
Quality 5 stars Customer service fast and Order each eyeglasses less than 14 days I love lensmart
Response from LensmartOct 8, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
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Paula G.
Oct 7, 2026
Muchisima variedad de modelos y las…
Muchisima variedad de modelos y las gafas estan genial! Son preciosas y de calidad
Response from LensmartOct 8, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
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Tanya R.
Oct 6, 2026
What an excellent company!
What an excellent company! One pair arrived with a defect and they quickly remade the order. They had clear and regular communication and updates for me. It's been a while since I've had the pleasure of dealing with a company that is eager to please a customer. Thank you very much for AMAZING service!
Response from LensmartOct 8, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Report

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