LensmartReviews of lensmartonline.com

I have bought and paid for three frames. Upon realization that one of the frame seem small, I asked for frames swap. They helped with do that, despite my order being paid for already.

So nice customer service and fast delivery!😚Also i loved the glasses and they are good guality.🩷

A genuinely amazing 10 star ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ From start to finish, my experience with Lensmart has been nothing short of exceptional. Although I had a very slight issue with my left ear due to the frame, the way their team handled it truly set them apart. They went above and beyond by reaching out personally, keeping communication clear, professional, and reassuring every step of the way. I never once felt ignored or brushed aside, instead, I felt genuinely valued as a customer. After a thorough review of my frame, Lensmart didn’t hesitate to go the extra mile by allowing me to choose a brand-new frame and arranging a full replacement pair. This level of care and flexibility is rare and speaks volumes about their commitment to customer satisfaction. What makes this even more impressive is their understanding and acknowledgment of my high prescription. They handled everything with precision, patience, and professionalism, and reassured me that my new spectacles will be shipped as quickly as possible. The service I’ve received thus far has been amazingly awesome, thoughtful, and truly next-level. Lensmart doesn’t just sell eyewear, they deliver trust, quality, and outstanding customer care. What truly impressed me even more is that, on top of everything else, I will also be receiving an amazing discount on my next pair. This is something I have never experienced with any other company before. That kind of goodwill, appreciation, and customer-first mindset is honestly unheard of these days. I would highly recommend each and every person to use Lensmart for their good work, exceptional care, and outstanding response. A phenomenal experience and easily a 10-star recommendation from me. 🌟

The experience was smooth.

The communication is Good

The frames are definitely to die for, they scream quality before you can even touch them. Personally, I am obsessed with a clear frame and Lensmart definitely did not dissapoint but exceeded my expectations. The glasses aren’t heavy you can’t even feel them on the face, but the quality and the clear vision is what speaks for itself. I’m definitely buying another pairs

Lensmart has been my goto for glasses the past 2 years and I have loved the quality and prices they give. Im really happy with the products they sell.

Horrible company. Not sure how they got 4.7 stars. I ordered a pair of glasses in February paid $400 for them. To date I have still not received them. There is no contact information except for an email that they don’t respond to. I will never purchase anything from these people again. Dear Lensmart, do you think I haven’t reached out to your customer service!! I’ve given my order number so many times I’ve memorized it. Why don’t you give me the phone number of a supervisor I can speak with!!