LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Tammy
Thank you for helping me with my issue. Even though it was my fault, they still help you out. Quality glasses.
Response from LensmartMay 11, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Alejandra S.
We bought the glasses for my five-year-old son and we are really delighted. We will buy again!
Response from LensmartMay 11, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Brenlee G.
I had a great experience with lensmarts customer service. The arm had kept coming off of my glasses it was the screw that would keep loosening up. They asked me to send pictures of what I was talking about and what was happening. They sent me out a replacement pair of glasses right away. I would not hesitate to loosening and then the arm would come off. It didn't matter how many times it was put back on and tightened it still came off. The customer service that I received was top notch. I would not hesitate to recommend this company to my family and friends. In the future when I need to replace my glassesI will definitely be staying with lensmart. Thanks again for making this a positive experience for me. Brenlee Groening
Response from LensmartMay 11, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Reanna W.
Got back to me ASAP and fixed my address issues as well!
Response from LensmartMay 11, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Alexis
For starters, I LOVE the glasses. Aside from the product, the experience was great working with Angela! Super fast shipping as well!
Response from LensmartMay 11, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Jerilyn M.
Glasses are gorgeous from Lensmart, customer service is top notch!
Response from LensmartMay 11, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
tsholofelo L.
Buying prescription glasses online for the first time was nerve-wracking, but Lensmart made the whole process so easy. I accidentally uploaded the wrong prescription, and their team contacted me immediately to verify and correct it before processing my order. Great customer service, quick communication, and genuine care to make sure I got exactly what I needed. Highly recommend!
Response from LensmartMay 9, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Nikol G.
I’ve been ordering frames and lenses online for over a decade, and I decided to give Lensmart a try and I’m so glad I did. They offer a great selection of frames, and both the frames and lenses are very affordable without compromising quality. I ordered glasses for both my husband and myself, and we were extremely happy with the quality and how quickly they arrived. Although my frames initially came in the wrong color, their customer service team resolved the issue immediately. They responded quickly, were professional and courteous throughout the process, and even allowed me to keep the original pair. Overall, it was a wonderful experience, and I’ll definitely be ordering from them again and recommending them to friends and family.
Response from LensmartMay 9, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
