Z N.
When my order was misplaced by the…
When my order was misplaced by the courier service, I reached out to customer support, who helped by arranging the customization of my order and sending it to me again. I received it within five days after it was shipped. I was never overlooked in my emails; I consistently received responses.
Response from LensmartMay 26, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!