Kurt
Great service and product!
I've already placed another order after receiving the first. Price, service and quality are all just great.

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kurt
I've already placed another order after receiving the first. Price, service and quality are all just great.
Tony
First I never receive any notices that they received my package and them not one notice on the progress. I had to email every time I wanted an update, then I would get a reply. The glasses are not correct, I measured and sent my distance from my face to the computer for the top portion and a different distance for the bottom for the bi-focal portion and now I have to move in at least a foot to see out of the new glasses for both top and bottom of bi-focal. Not pleased with the glasses.
Response from LensFactoryDec 30, 2013
Tony, I'm sorry you were unhappy with our service. Our automated progress alerts usually work very well. I will investigate why you didn't receive any. I've reviewed the details of your order and checked them against the measurements we took of the new lenses we made for you. It does appear that the lenses were made accurately to the prescription provided. However, based on some notes you put on the order, you may have been expecting something we can't actually do. In your notes were some measurements from your face to your monitor (for distance), and a closer measurement (for reading magnification) both of which were within 3 feet. If the prescription you sent us doesn't satisfy those expectations, you would need to talk to your optometrist and have him give you a new prescription. It isn't really possible for us to accurately modify your existing prescription for new requirements. I am very sorry that we didn't identify the disconnect between the prescription provided and what was in your notes. If you would like us to make new lenses, we would be happy to do that if you can send us a new prescription. We do guarantee your satisfaction so I can also issue you a refund if you would rather go though your local doctor to get more specialized attention. What you need is called an "occupational prescription" that takes into account the distances you need for reading and distance. Let me know. Best, Brandon Powers / LensFactory Founder
Cheryl B.
As soon as I read about LensFactory on Insider Louisville, I went to the website and ordered replacement lenses for my favorite frames. They arrived 5 days later and are perfect. I've already told several friends who wear glasses, and they are excited to try the service as well. Thanks for the prompt service and excellent product. Cheryl Boyd
Ben S.
The glasses and experience great I am going to update some others as well Thanks
Michael B.
Easy...and great quality and value. Requested a free shipping kit. Put my old glasses in there with a slip for my prescription. Received frames with new lenses in the mail about two weeks later. Saved a ton over what my regular place would have cost me, and keep the frames which I already liked and got used to.
t V.
Very quick delivery of a above average product.
VIVA C.
Get more FRAMES have FUN with your glasses I LOVE to wear my glasses, I am NOT $$, and my lens would cost a FORTUNE IF I was foolish enough to send my frames anywhere but HERE ! FACT; last order I had 3 pairs filled- progressive & photo-chromatic, still less than quoted at 3 chain-shops for 1 pair!^_^ WIN WIN WIN The QUALITY is Flawless, and I can't say just how really NICE everyone is here. I couldn't be happier and I know you will be too. You'll see ....^_^
Irwin A.
Very attentive and helpful customer service, easy to use website and good quality product all coupled with shipping charges included and regular email contact. Takes a bit of time when adding coatings or dealing with more complex prescriptions but well worth the short wait and very attractive pricing for first rate professional service and dispensing.