LensFactoryWe make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Karen G.
I sent my mother's glasses in to put my lenses in. She passed away 14 years ago and I thought this would be a nice way to have her with me. The first go around, they were not correct. After speaking with Maddy, she found out what the problem was, recommended a different tint (since they had to re-do anyway) and they came out perfect. I'm so happy with them now and feel like I have my mom with me every day!
Edward Zemaitis, Jacksonville, F.
Living in NY all my life I have had glasses made by some of the most prestiges optical companies. I could always tell when I picked up the finished product the quality of the Labs work by one feature. The heads of the screws holding the lens in. Most of the time they were burred and distorted showing the poor work of the labs people. Receiving the glasses from you the screws were perfect showing that your people took pride in their work. Also the finished product was perfect. I will always send any future work to you as needed. THANKYOU
Jeffrey K.
An error occurred when my glasses were shipped to me, and Maddy Cockriel at Customer Support was fantastically helpful in seeing that it was corrected and the right glasses, with upgraded lenses, were sent to me Iickety-split. Mistakes happen, of course, but they're not usually dealt with so swiftly and so cordially. I am very pleased with my glasses.
G. O.
slow start on my first order, but 3 orders later you all are the best. thank you for taking such great care of your customers. speedy service. amazing communication super friendly reps. NICELY done.
John G.
Had LensFactory put lenses in my frames the turn around was faster then expected and quality 4 of 5 stars, one of the lenses has some play on the frame, very minor but worth mentioning. Other then that very satisfied and would definitely use them in the future.
Domenick T.
The gal assigned to my glasses made sure every concern I had was answered followed my glasses and kept me informed all along the way she was the best the glasses were fine too but her attention to my glasses and her customer care will have me coming back
happy C.
They had a good price for replacing just my lenses in my old frame. They even polished the edges for free. Fast free shipping was great! :-)
Shannon
I have used LensFactory several times to fill prescriptions for single vision lenses. Each time the prescription comes back correct. I have never had to return any glasses. The price is right and the turnaround time is about 2 weeks. They meet my expectations, so I'll keep getting glasses from LensFactory.
