LensFactoryReviews of lensfactory.com

OK, I like many others have too many "old glasses" in my junk draw. Many of the frames are still in fashion. Or I just love them, however with old prescriptions, of no use. Local shops, won't touch them. Customer service, online, answered all my questions. Very quickly, I shipped my frames to LensFactory after easily choosing tint, etc. and within a few days the shipping box arrived, pop in my glasses, drop at post office. . My glasses returned in a very short time and "oh yeah" my old frames, which I loved, now have my new prescription and the tint was perfect. I'm sending in another pair. Excellent service all the way around.

Lensfactory lost my glasses. They sent me a new pair that fit ok but have scratches that look like streaks in the lenses. The glasses are wearable thats why I gave them 3 stars but for what i paid I wish my experience was better.

I had lens updated in two pairs of glasses and I can't wear either one. I think the problem is that they were progressives and that just requires a personal fitting. The service is easy to use and it seemed like a great solution but it was not successful for me.

Great customer service: that's something I don't find myself saying often. I purchased a pair of frames elsewhere and ordered lenses from LensFactory to go in them. The frames turned out to be a poor fit for my face, so I contacted customer service to see if they would be willing to cancel and refund my lens order. Minutes later, I had a reply saying the order was refunded in full and they didn't even pass along the charge for the shipping kit I had already received. If I'm ever in the market for custom lenses, I will definitely return to LensFactory.

Very happy that I made the decision to use Lensfactory. I no longer have to accept over inflated prices from retail.

LensFactory delivered everything they said they would; easy, affordable, and prompt service of quality lenses. Thank you.

The lens factory made a great set of lens for my glasses. Only concern was it took a little longer than I expected due to a problem coating the lens. But when I received them they were as expected.

All actions comleted one time or early. Love the lenses.