William
Went just fine
Ordered my lens update with the pre-paid mailer box. Box came in two days, shipped off box, got confirmation emails and some questions, response time was quick, glasses came back working nicely.

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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William
Ordered my lens update with the pre-paid mailer box. Box came in two days, shipped off box, got confirmation emails and some questions, response time was quick, glasses came back working nicely.
john R.
Not only did they make my lens prescriptions perfect, speedily and at a very fair price, when I developed a little problem with them some months later, Maddie Cockriel and the customer service staff had me send them back at their expense, a one week turn around and the problem corrected! These folks are awesome and I am their customer forever!
John
Lensfactory did a great job with this order. I am very happy with the glasses and I would recommend them to others.
Walter
Worth while ! Will send another pair to have lenses replaced , thanks
Response from LensFactoryJul 26, 2016
Hi Walter, Thank you for the positive review! We are very glad that we was able to make your lenses perfect for you, and we look forward to making more lenses for you in the future :) If you ever have any questions or concerns, please contact our customer support at [email protected] Have a wonderful evening.
Kenneth
Quick response and turn around time! Lenses are just as good as the originals that came with the glasses. And at 1/4th the price for replacement lenses!
Clark
Fast turn around and in-expensive compared to other retailers. Also, they have great customer service. They responded to some questions I had within a day. I definitely will be using them for all future lens replacements in the future.
Greg
Really impressed with the speed of service and the job done.
Robert
Excellent value and service. Recycle two old quality frames with new lenses. Very happy.