Todd
Brilliant
Brilliant. These are the best eyeglasses I've ever owned.
Response from LensFactoryDec 14, 2020
Thanks Todd! We are so happy we were able to meet your expectations!

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Todd
Brilliant. These are the best eyeglasses I've ever owned.
Response from LensFactoryDec 14, 2020
Thanks Todd! We are so happy we were able to meet your expectations!
Marie
This is a great great place to order my glass lenses. I want glass, and only glass and more and more places in canada quebec are saying no. so i went online. The customer service is awsome. They called to make sure that i wanted my prescription in glass because i have severe myopia. they were worried it would be heavy. The whole way they made sure i was aware when it left their offices. The product is just so clear, not one scratch. its perfect. I chose the corning thing and dark. The lenses are truly transparent and clear. I dont think i have seen with such clarity before.
Response from LensFactoryDec 14, 2020
Thanks Marie! We are so happy we were able to provide a great product for you!
Joline Rose J.
After pricing lenses locally for $600+, I was so happy to find Lensfactory. The quality is great and I really appreciated the prepaid box. I will definitely buy from them again.
Response from LensFactoryNov 9, 2020
Thanks for the great review! We love that we're able to offer our customers a much more affordable alternative than they're used to!
Drew
Great, quality lenses at a solid price. One of the only places you can get real glass lenses anymore.
Response from LensFactoryNov 9, 2020
Thanks Drew! We appreciate your great review!
Jim V.
Even your employees could not get me hooked up correctly. I'll use another service
Response from LensFactoryNov 5, 2020
Hello Mr. Vanderveen - I'm not sure I understand your concern. One of our employees will be reaching out to you to help understand what's going on and how we can ensure your satisfaction. I apologize for any inconveniences this has caused you.
Alex
There was a lot of distortion on both lenses had to send them back . They told me the use a million dollar machine but could not tell me what Lense brands they have available or used !!! Frustrating!
Response from LensFactoryNov 5, 2020
Hi Alex, We're currently working on remaking your lenses for you. We apologize that you had distortion on your lenses - we work to ensure this doesn't occur, but will always make it right for you in the end. We're sorry for any inconvenience this has caused you.
ret
This is the third time I have used Lens Factory For Rx sunglass lens and they always do excellent work. I request a prepaid mailer box to send my frames and Rx and my glasses return on time as promised.
Response from LensFactoryNov 5, 2020
Thanks! We're so glad you're a long term customer for us! Cheers!
dewey
Lens factory updated the prescription on my gradual bifocal Maui Jim sunglasses. They did a great job. The turn around time was quick and the cost was alot less than at optical business in town. I have done this before and will continue to do it.
Response from LensFactoryNov 5, 2020
Great to hear! We love to hear when our customers have a great experience and will continue to use our services in the future! Cheers!