LensFactoryWe make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Vincent D.
Wanted to get some new progressives after my latest eye doctor visit. Decided to reuse my frames and get real glass. Great service. Glasses look and feel great.
Response from LensFactoryJun 4, 2021
Thank you very much Vincent! We love when we are able to meet your expectations!
Joanne S.
I can’t wait to find another frame so I can order the lenses for my 2nd pair of glasses threw LensFactory. I Know with full Confidence I will be thoroughly satisfied with the new Lenses & I love my 2nd pair of glasses as much as I did the first pair. I Highly recommend LensFactory to all online buyers. The Entire ordering process is a breeze and delivery is on time. Thx LensFactory 👍
Response from LensFactoryJun 4, 2021
Thank you so much Joanne!
Paulette
My defective lenses were replaced in a little over a week. Prescription was perfect.
Response from LensFactoryJun 4, 2021
Great to hear! Thank you!
John
Brand new frames came back bent. The nose pieces were bent also. I've used Lens Factory before an never had this issue. When I shipped the glasses in the prepaid box I wrapped them in a piece of 'bubble paper' to protect them. Very disappointed.
Jim M.
Great service and the lens's are perfect! Another frame with old prescription coming your way soon.
Response from LensFactoryJun 4, 2021
Thank you so much Jim!
nolebuc
Sent LensFactory two new frames (Ray Ban sunglasses and Oakley Airdrops) to put progressive lenses in them. The turnaround was crazy fast at about 10 days start to finish. They emailed updates constantly telling me the status of production and each step of shipping. They arrived in an amazing, sturdy custom box. Really couldn't be happier with the whole process. And, the price was quite a bit less than other online lens labs.
Response from LensFactoryJun 4, 2021
Thank you so much. We strive to provide great communication through the order process - along with the best prices and service available online!
Dan T.
I feel I have wasted my money. It took five weeks to get my glasses, I paid extra for the FreeForm High Index 1.74 lenses which should have been thinner, but they were the same thickness as my old lenses. I don't see as well in distance as my old glasses, it appears they did not make them correctly. Communication was very difficult as they never gave updates unless you asked. This was my first time using them, it will be my last. I think purchasing locally is much better and undoubtedly less expensive. Follow up: Apparently my situation was a combination of mistakes and they were very apologetic. They also gave me a refund and offered to remake my glasses at no charge. It’s not often you find a company today with this kind of integrity. They are worth another try… so go ahead and send them your prescription.
Response from LensFactoryJun 4, 2021
Thank you for updating your review. We are very sorry for the combination of mistakes and we hope you do give us another shot.
Antony C.
As with my previous orders, the quality of the glass progressive lens is excellent.
Response from LensFactoryJun 4, 2021
Thank you so much Antony!
