LensFactoryReviews of lensfactory.com

Good price, service and turn around time.

Great customer service representative helped me (Andrea) on my recent BYOP prescription glasses and I am coming back very soon for another pair. I would not go anywhere else! Very pleased!

Lenses are great. If you could find a way to adjust the temples on old frames to get them into better shape, that would be better.

Awesome company. Great service!

My experience with LensFactory was exceptional. Through the online chat I had my question answered quickly; they made shipping my glasses and prescription back easy, and the turnaround time was surprisingly quick. Most important the quality and accuracy of the lens were met and saved money by not having to buy new frames! I highly recommend LensFactory!

Delivered faster than expected. Glasses are just as described. This is my second order and both were trouble free and delivered my glasses just as expected for much less than the local optometrist.

i just now got them. they are great and I am thrilled. The frames were my dad's from the 60's and they were still usable so I took a chance and had them fitted for lenses. I can't thank all of you enough to let me wear my dads glasses. that means a lot to me. I want this note to be seen by all of you that work there. You people made me very happy. I don't know why people would print that they didn't get communication. They answered all my questions and was communicating with me all the way. communication was great! thanks again jim a.

Never responded to inquiries! Would not communicate! Horrible customer service!