Pam R.
Excellent courteous service
Excellent courteous service! Fast delivery! Excellent glasses! Thank you!
Response from LensFactoryJul 1, 2022
Thanks for the great review!

We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Pam R.
Excellent courteous service! Fast delivery! Excellent glasses! Thank you!
Response from LensFactoryJul 1, 2022
Thanks for the great review!
SM
I just received several frames with updates prescription lenses. The process for ordering is easy. The mailing kit is very user friendly. The lenses fit perfectly in the frames with no blemishes anywhere.
Response from LensFactoryMay 31, 2022
Thanks for the great review! We're happy we were able to meet your expectations
Russell V.
VERY impressed!!!! Great customer service....frequent updates and delivery info....quality product and super fast turn around time. It was a pleasure to do business with such a professionally run business!!!!
Response from LensFactoryMay 31, 2022
Thanks for the great review!
Dr Steve D.
What great service! I needed quickly and they accommodated ! Lenses are perfect and they even replaced the bridge on my old frames, just like new!! Thank you LensFactory! Dr Steve DeKoster. Minnesota
Response from LensFactoryMay 31, 2022
Thanks for the great review!
karen M.
OMG ! My second order from you guys. I’m not disappointed. My glasses arrived quickly. And, again the frames arrived in great shape, I always worry about sending my frames through the mail-but, you guys take great care of them. The lenses again were clean, clear, & very crisp. I’m a fan of yours now for life. I highly recommend your services !!!
Response from LensFactoryMay 18, 2022
Thanks for the great review! We love when we're able to satisfy our customers!! Don't forget you can earn $50 for referring your friends!
Nick D.
There was a little mix up on my first pair but the reason that I gave them five stars was because of how quickly they rectified the problem. Got my replacement glasses yesterday and they’re fine. I’ve already ordered another pair….sunglasses. And, I’ll be ordering a pair or two for my wife. Be sure to talk to Andrea!
Response from LensFactoryMay 18, 2022
Sorry we had a mixup on your order - but very glad we were able to turn it around for you! Thanks for the great review!
Judd Broyer of Maple Grove, M.
I am impressed with the QUALITY,THE TIME and the COST. LensFactory saved me $300.00+ dollars on the lens alone. LensFactory did EVERYTHING they said they were going to do and on time. THAT is a rarity these days. NO ONE should EVER go anywhere else for Eyeglass lenses. Buy new frames on line or send your old ones. Never will I go anywhere else=EVER. And "Will I ever promote L.F. to my friends...Judd L. Broyer Maple Grove, Mn
Response from LensFactoryMay 18, 2022
Woot! We love when we can help our customers save money! Remember, you can earn $50 off your next purchase by referring your friends!
Loughton S.
Though my lenses won’t arrive until Tuesday, this is my third time ordering from Lens Factory. The quality has always been consistent.
Response from LensFactoryMay 18, 2022
Thanks for the great review, and continued patronage!