LensDirect.comReviews of lensdirect.com

Had a quick question about my order and the rep Karielle Fowell. Was able to get my question order quickly and email the info I needed.

I started a chat to get guidance on how to correct information in a recent contact lens order. Karielle Fowler quickly got to work correcting the mistake. It was taken care of very fast!

Aliyah was a big help thanks!

Aliyah was very helpful and prompt with response to all queries. Great experience!!

Great customer service! I thought I was missing a pack of 12 because the box was a lot smaller to the other one but it was cleared up right away. It was my fault but Mia was a great help. She was patient and very helpful in helping me discover that there was actually 24 in the box when I poured everything out of the box to recount them.

I needed to confirm an order and make sure the prescription upload was confirmed. Karielle Fowell was quick, efficient and professional.

I had an amazing experience with LensDirect and customer service from Nicole. Not only was the ordering fast, easy, and affordable but the attention to customer satisfaction is absolutely next level. I will never use another place to get lenses for glasses ever again and I'm looking forward to ordering contact lenses next year from them too.

Good live chat with Karielle Fowell. Nice customer service.