LensDirect.comReviews of lensdirect.com

Karielle was very helpful, listened to my issue and resolved it very quickly. Excellent customer service thank you!

Alex Alexis was AMAZING! Great customer service representative. LensDirect should be very proud of the way this individual represents their company!

Kissel assisted me with correcting an issue with my order. She was friendly and helpful. She assured me that everything was now correct and even prioritized my order. Great customer service!

Leana was a first rate professional. And as always, LensDirect is great.

Denise was super helpful and a great communicator!

So nice to have a customer service rep who is kind, patient and knowledgeable. Especially when you are a repeat customer and spending $200. thank you.

Dasher was amazing. Super helpful and friendly.

I placed on order on May 13 for Dailies Aquacomfort Plus Toric. I received a notification two weeks later that it was on backorder. I waited for another 12 days, and was then informed that the lenses have been discontinued by the manufacturer after I reached out to them having not received any information in the last two weeks. Then I called my doctor's office, and they told me that these lenses have not been discontinued at all. I'm absolutely fed up and disappointed with the service from LensDirect.