LensDirect.comReviews of lensdirect.com

I was trying to use a coupon for ordering contacts. I was unable to use my coupon because I was already getting 20% off.

Great customer service experience at LensDirect. Sheena at LensDirect recently helped me resolve an issue with an error in my eyeglass prescription, quickly, courteously and without additional cost to me. I've been ordering prescription eyewear online for years, but this experience will have me coming back to LensDirect in the future. Thank you!

Olivia was very helpful and thoughtful. She helped me with my insurance claim question and went beyond to check my current orders to make sure they were on good standing. One order was pending for back order and she explained it well. Thank you Olivia and sorry I might have got your name wrong during our conversation:)

perfect customer service

Kissel was fantastic and very helpful. I had an issue with submitting my prescription and Kissel helped all the way through. Thank you and everyone at LensDirect very much for the exceptional service!

The team was so helpful with all my questions especially Olivia Mark with being so patient and making everything easy.

I inquired about a discount that I could not get thru on the check out section. I contacted Chat and Kissel Henry could not have been more helpful and prompt. She took care of my questions and helped me to get my order taken care of. I look forward to receive my lenses replacement in few days.

Dasher was excellent in her customer service skills-she must be on loan from Santa’s Workshop because she explained my order back to me after I thought there was a mistake; I was the one that had made a mistake on my order! She was so courteous and kind, and helped me figure everything out in less than two minutes. Outstanding customer service! Thank you so much!!