Cassie
Bibi was most helpful
Bibi was most helpful. Answered all of my questions. Just what she says to expect is what happened. As we speak I’m getting another pair of frames ready to get a lens replacement. LensDirect who have a new customer forever. Thank you!
Response from LensDirect.comJul 8, 2026
Hello Cassie! e're delighted to hear that Bibi provided such helpful support and answered all of your questions. It's great to know the process met your expectations from start to finish. We're honored to have earned your trust and are thrilled to hear you're already preparing another pair for lens replacement. Thank you for choosing LensDirect we look forward to helping you again!