Adaora M.
Oneil was such a huge help when I…
Oneil was such a huge help when I needed to get a copy of my receipt for my contact lenses. Lens direct has unbeatable prices as well!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Adaora M.
Oneil was such a huge help when I needed to get a copy of my receipt for my contact lenses. Lens direct has unbeatable prices as well!
Tonya P.
Kissel was very helpful when it came to this first-time online glasses customer. I was a little nervous about purchasing prescription lenses online, but I decided to take a chance because of the savings. Kissel walked me through the process and made me feel at ease. I look forward to wearing my new glasses next week!
White S.
I had questions about my order. Alex was able to answer with speedy service. Unfortunately my tint is not available. Alex canceled my order promptly. Very good customer service
Jo
I misclicked while making my order and had to contact Support. I got connected to Alex and he solved all my problems. Thanks again.
Michael
Fantastic service provided. Prompt, courteous, thorough and well executed. A super quick turn around on getting replacement lenses into my old ray ban frames. They’re like new again.
Debbie
Oneil was very professional. He answered all the questions I had and he saved me time by helping me to order my contacts on the phone. He was a great help.
Lisa
I have an eye condition and can't wear contacts right now, and Dornio was able to cancel my Auto-refills. Great service!
Juan Q.
Kissel amazing costumer service 👍