LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

11,626 approved reviews, newest moderated first

Wanda S.
Jan 26, 2024
This is my first time using this…
This is my first time using this company. I truly hope it will be a great experience. Kurshell did a flawless job at editing my order. The price was much more acceptable than the place where I normally get my glasses where I was going to be charged $375 for just the lenses.
Response from LensDirect.comJan 26, 2024
Hello Wanda, Just wanted to let you know how much your review means to us here at LensDirect.We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day! Regards, Natasha B, LensDirect Customer Happiness
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Thomas G.
Jan 26, 2024
Quality great, but it was a long wait
The quality of the new lenses seems great. I am very happy with the results. The price was excellent. What I was not happy with was it took almost a month and a few phone calls before I received my glasses.
Response from LensDirect.comJan 26, 2024
Hello Thomas, Thank you for taking the time to leave us a four-star review. We’re glad to know that you had a positive experience with us. Your feedback is valuable, and we’re always striving to improve. If there’s anything specific you think we could do better, please feel free to share. We look forward to welcoming you back. Sincerely, Natasha B, LensDirect Customer Happiness
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KL
Jan 26, 2024
Helpful and fast
Helpful and fast! Karielle did an excellent job and helped me add my PD to my order. She was super friendly, quick, and helpful. Thanks Karielle!
Response from LensDirect.comJan 26, 2024
Dear KL, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Kind Regards, Natasha B, LenDirect Customer Happiness
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Mary H.
Jan 25, 2024
Nyah was very helpful and efficient
Nyah was very helpful and efficient! Super quick.
Response from LensDirect.comJan 26, 2024
Hello Mary, Thanks for the review! We hope to serve you again in the future. Regards, Natasha B. LensDirect Customer Happiness
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KK
Jan 25, 2024
Warren was extremely helpful
Warren was extremely helpful in placing my re-order!
Response from LensDirect.comJan 26, 2024
Hello KK, Thank you very much for sharing your review. We love hearing from our customers. Regards, Natasha B, LensDirect Customer Happiness
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Taylor S.
Jan 25, 2024
Kurshell was a big help and had timely…
Kurshell was a big help and had timely response!
Response from LensDirect.comJan 26, 2024
Hello Taylor, Thanks for the review! We hope to serve you again in the future. Best, Natasha B, LensDirect Customer Happpiness
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Alison R.
Jan 25, 2024
Easy and quick service from Karielle.
Easy and quick service from Karielle.
Response from LensDirect.comJan 25, 2024
Hello Alison Thank you for the 5-star review! We’re here to serve you anytime. Regards, LensDirect Customer Happiness
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Whitley
Jan 25, 2024
Sharissa was very helpful
Sharissa was very helpful. She guided me along the process and helped me complete my order seamlessly.
Response from LensDirect.comJan 25, 2024
Hello Whitley Thank you very much for sharing your review. We love hearing from our customers. Best, Natasha B. LensDirect Customer Happiness
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