Joel V.
Yasmani is polite and friendly
Yasmani is polite and friendly, we need more people like her dealing with people. 5/5 ⭐️

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Joel V.
Yasmani is polite and friendly, we need more people like her dealing with people. 5/5 ⭐️
Henry R.
Kissel was a big help. Very professional.
Andrew V.
Love lens direct! My new go to NAYH was very helpful when i had a concern which was resolved!
Michelle B.
Buying the replacement lenses was easy. They give you the option of sending a box (for $2.99) or sending them in your own box. I chose their box because it is inexpensive and I get free shipping. The price was very good-I applied a coupon from their site. I started a chat with them to ask a question and they told me they needed additional information for the order. I was having some difficulty and Chela was very patient as he walked me through how to get a measurement. They also sent an email. So far everything has gone smoothly. They said it would take 3-5 days to get the box and then 10-14 days to get the glasses back. I am not anticipating any problems because so far customer service has been great.
Nadege
Kissel help again today,I cannot say thank you enough. Great customer service and very helpful. Thank you again Kissel
Karen M.
Kissel was very helpful and kind and patience
Tim L.
Lexie fixed my problem quickly. Very easy. Great experience.
Beth W.
Kwasi is THE BEST. He went the extra mile to make sure my service at LensDirect is superior to their competitors. This is why I will continue to be a LensDirect customer! 😊