LensDirect.comReviews of lensdirect.com

Darrel patiently listened to my need and promptly provided me with an answer. I really appreciated her response

Francine was extremely knowledgeable, and was able to provide a solution within minutes, and she set the expectations for the next steps with my order.

Sari was very professional, she resolved my issues and processed my order. I was totally frustrated. Thank you Sari for your patience with me.

Bibi was awesome and professional. Great customer service. Two 👍up!

Hi Sara was amazing very polite kind and patient, easy to understand great listeners. I wish in our journey of Ai we never losses sight of how important a human is.

I ordered a replacement lenses for my sunglasses that I bought overseas. Anywhere I went, I was refused service for replacement lenses. Because my frames were considered display only. The reason I chose here is because my sister successfully also got her lenses replaced with similar frames. I was hesitant and worried I would rejected. But I wasn’t! I got the lenses changed to polarized lenses for the FL sun. They only reccommended an add on of $17 for thinner lenses. Which was an easy Yes! Because I really like these frames. My only gripe is if you choose to have a box sent you it takes a while longer. But from placing a lenses replacement to final product. It was about three weeks. The final product exceeded my expectations. I am beyond pleased with what I have. I will continue being a patron with them. 🥹

Very helpful and polite. Nice Lady

I asked for a real sample of the purple gradient lens and I received A reply from Kissel with a sample which will be very helpful in my selection process.