Customer
Keishe was very kind and helpful with…
Keishe was very kind and helpful with my inquiry. She was able to quickly and easily help me work through the issue and move my contacts order along.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Customer
Keishe was very kind and helpful with my inquiry. She was able to quickly and easily help me work through the issue and move my contacts order along.
Lin
called 2 times with different requests for my order, the girl named Kayla helped me both time patience, smoothly and successfully. 5 🌟 for sure, highly recommended! Thanks. - Lin
Valued C.
Kayla was very polite and pleasant to deal with.
Jerry S.
Quick understanding of the problem with my prescription mis match. Fixed the issues and got the refill on its way
Mervin K.
Talked with Kayla of customer service to get answers on lens production delay. Very helpful and she got results on my order being finished. Great results and friendly service.
Rico
Karielle was very helpful!
Steve M.
Customer Service (Kerielle) was prompt and efficient. Quickly answered my questions and very professional.
Nicholas W.
Friendly experienced customer service from Kayla. Helped quickly when I experienced an issue and started promptly to get the problem corrected.