Emily
Alex was very helpful And answered all…
Alex was very helpful And answered all of my questions.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Emily
Alex was very helpful And answered all of my questions.
Shelby G.
Ordered contacts May22nd, paid for faster shipping and have yet to receive them still.
John
First lens replacement was done incorrectly. Frames were returned for promised fix. Order, order numbers, frames.... all don't exist now. They do not respond to emails. Phone calls are not useful as order numbers supposedly don't exist now (I have screen shots from Lens Direct with them). COMPLETE RIPOFF!
Laura W.
Arrived just as promised, just as ordered.
Michelle W.
Fast, easy came when they said
Jessica K.
Quick shipping, simple and fast
Victor B.
First time using service. Wish I knew about it years ago - so easy and perfect prescription
Jill O.
I had ordered my replacement lenses, and a friend had suggested getting the digital progressives for even better visual field. I had contacted Customer Service and Alex very quickly responded, spoke with me by phone call and was able to add this update to my order quite easily. Thank you, Alex.