Julio
Customer support agent Karielle was…
Customer support agent Karielle was very helpful in resolving my issues.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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11,626 approved reviews, newest moderated first
Julio
Customer support agent Karielle was very helpful in resolving my issues.
Anna T.
Had a great experience and problems solved quickly with customer service!
JM
Nyah was courteous, intelligent, and efficient!
Lauren D.
BIBI was super super helpful and understanding with the urgency of my order!
Carol E.
Bibi was great and solved my problem. I am happy with my encounter with her
Philip A.
Addressed issue with order
Alonso del R.
Kissel was super helpful and was able to handle my request really quick!
T.A. Design W.
Nyah was on point and helped get my purchase back on track. Thank you.