Skip to content

Animals & PetsAnimal Health, Animal Parks & Zoo, Cats & Dogs
Beauty & Well-beingCosmetics & Makeup, Hair Care & Styling, Personal Care
Business ServicesAdministration & Services, Associations & Centers, HR & Recruiting
Construction & ManufacturingArchitects & Engineers, Building Materials, Chemicals & Plastic
Education & TrainingColleges & Universities, Courses & Classes, Education Services
Electronics & TechnologyAppliances & Electronics, Audio & Visual, Computers & Phones
Events & EntertainmentAdult Entertainment, Children's Entertainment, Clubbing & Nightlife
Food, Beverages & TobaccoAgriculture & Produce, Asian Grocery Stores, Bakery & Pastry
Health & MedicalClinics, Dental Services, Diagnostics & Testing
Hobbies & CraftsArt & Handicraft, Astrology & Numerology, Fishing & Hunting
Home & GardenBathroom & Kitchen, Cultural Goods, Decoration & Interior
Home ServicesCleaning Service Providers, Craftsman, House Services
Legal Services & GovernmentCustoms & Toll, Government Department, Law Enforcement
Media & PublishingBooks & Magazines, Media & Information, Photography
Money & InsuranceAccounting & Tax, Banking & Money, Credit & Debt Services
Public & Local ServicesEmployment & Career, Funeral & Memorial, Housing Associations
Restaurants & BarsAfrican & Pacific Cuisine, Bars & Cafes, Chinese & Korean Cuisine
Shopping & FashionAccessories, Clothing & Underwear, Clothing Rental & Repair
SportsBall Games, Bat-and-ball Games, Bowls & Lawn Sports
Travel & VacationAccommodation & Lodging, Activities & Tours, Airlines & Air Travel
UtilitiesEnergy & Power, Oil & Fuel, Water Utilities
Vehicles & TransportationAir & Water Transport, Airports & Parking, Auto Parts & Wheels

All categories Browse by state

Companies How it works For businesses

Search companies/

Menu

Search companies

All companies
Companies by state
How it works
For businesses

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

Customer reviews of businesses across the United States, so the next customer knows who they are dealing with.

About

About Five Star Index
How it works
How scores work
Contact

Community

Write a review
Review guidelines
All companies
Companies by state

For businesses

Claim your listing
Respond to reviews
How listings work

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

© 2026 Five Star Index. Reviews are the opinions of their authors, not of Five Star Index.

Terms of use
Privacy policy
Review guidelines
Contact

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

Home
Health & Medical
Vision & Hearing
LensDirect.com

LensDirect.comReviews of lensdirect.com

4.711,626 reviews
Vision & Hearing
401 Franklin Ave, Garden City, New York

Call Directions Website

LensDirect.com4.7

Reviews11,626 About Contact

Overall score

4.7 out of 5

Excellent

Average of 11,626 reviews

Distribution

5★87%
4★4%
3★2%
2★2%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 536-7111
lensdirect.com
[email protected]
401 Franklin AveGarden City, NY 11530

Call Directions

About LensDirect.com

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.

LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: lensdirect.com
Category: Vision & Hearing
Location: Garden City, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Vision & Hearing, New York

CompanyRatingReviews

EuroOptica™
Vision & Hearing · New York, New York
Excellent
79 reviews
79
Modern Day OptX
Vision & Hearing · New York, New York
Excellent
19 reviews
19
Contact Lens King Inc.
Vision & Hearing · Champlain, New York
Excellent
3,141 reviews
3,141
Väri Eyewear
Vision & Hearing · Port Washington, New York
Excellent
64 reviews
64

Call the company Directions Write a review

LensDirect.com reviews

11,626 approved reviews, newest moderated first

Sort

Apply

Jenna
Jun 28, 2024
Keisha was extremely helpful and…
Keisha was extremely helpful and punctual with her communication in an issue regarding a contact lenses order
Report
Tim B.
Jun 28, 2024
Worth it.
Really great to work with. very helpful and patient and care very much about getting it right. worth it!
Report
Austin C.
Jun 28, 2024
Nyah was polite and helpful
Nyah was polite and helpful
Report
PBJ
Jun 28, 2024
Professional Company
I had a wonderful experience with Lens direct Sharrisa was really helpful in making sure I received my lens before my vacay. They really came through, lens direct will be getting more of my family's business. I would recommend them highly. Ty PBJ
Report
Lisa R.
Jun 28, 2024
The process has been seamless but…
The process has been seamless but length of time feels long. 12-14 weeks was the initial time frame now it appears as if it will be another 12-14 weeks now that the frames have been received which is 6 months.
Report
Miranda C.
Jun 28, 2024
Kayla was absolutely delightful 😊 She…
Kayla was absolutely delightful 😊 She answered all of my questions so quickly and professionally!!! She is ABSOLUTELY AMAZING!!! Thank you again Kayla 💓
Report
Jason H.
Jun 28, 2024
Sharissa Was amazing!!
Sharissa Was amazing!!
Report
Amanda S.
Jun 27, 2024
Great customer service
I had an issue with the image of my prescription not saving in my original order. Keisha helped me upload it through text message, and my contacts have been shipped same day!
Report

Previous 1…514 515 516 517 518…1454 Next