Mo H.
This company was perfect
This company was perfect. From accuracy to packaging to customer service!10 out of 10. I loved the service so much that I got a second pair. I highly recommend lens direct!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Mo H.
This company was perfect. From accuracy to packaging to customer service!10 out of 10. I loved the service so much that I got a second pair. I highly recommend lens direct!
mohamad reza M.
Just a wow. Very professional and smooth process. Reasonable price and quality work. Highly recommended. Will come back again for sure.
Leilani
Quick response and assistance when sending information. Helped with some of my limited ability to download photos offering different options, that I could do.
Martin U.
Great customer service! I’m a frugal guy. I searched extensively for the best price, and Lens Direct was the winner! Great customer service, cheap prices, what else can you ask for!
tmaas
Did a lens replacement on 2 pairs of glasses which upon return no longer fit mu face because the lenses they put in were FLAT and warped my frames and can not be adjusted. The don't give refunds on lens replacements and the frames can't be adjusted since it's the frames that are bent. Now I am out 600$ And I will have to pay the same to get them done at another company. I have been without glasses for 2 months now and have had headaches and eye strain and now have to go longer. So mad.....
Lucinda C.
Keisha's customer service from Lens Direct was outstanding. She made sure my concern was resolved with the utmost care. I am very pleased with the service at Lens Direct thanks to Keisha.
Rob W.
Alex was great to deal with & really took the extra time to make sure all my orders were correct & the needed updates made!!!
LisieR
Sharissa did an excellent job reassuring me she could help with the review/update of my order. Thanks, Sharissa.