Mridu
Excellent and fast service
Excellent and fast service

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Mridu
Excellent and fast service
Anika F.
BIBI was able to take care of my situation in a timely manner.
Jeff A.
I need to make a return and Bibi was easy to communicate with.
Victor N.
Great assistance, loved the service provided.
Michael L.
I am a first time customer and I had no idea who to go to. I chose LensDirect because they had great prices compared to my local options. I'm talking better than 50% off. I actually got the best glasses I've ever ordered. Kurshel was the person who helped me and the frames and lens were so perfect and professional. One and done. I will come back for my next pair very soon. Thanks Kurshel and God bless you.
Tammy
Karielle was very helpful. I ordered my first lens replacement and was happy so I ordered 3 more! I will definitely be using them in the future.
Alisa B.
Nyah was very helpful in the chat. I wanted to provide my prescription and she helped me get it verified. It was a quick conversation which is what should happen. After all, we order things to save time, not to spend hours in chats trying to figure things out and correct things.
Bryan
Easy experience to order contact lenses. I needed to make a change to my order and reached out to the customer service team. Sharissa was helpful and friendly, and she helped resolve my issue promptly.