Perry N.
very responsive and clear.
very responsive and clear.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Perry N.
very responsive and clear.
Brent M.
Jade did a nice job correcting my order and adjusting the invoice amount. Will order from them again. The real test, however, will be if the $14.95 I paid for 1-2 day shipping is worth it. I still have not received shipping confirmation.
Consumer
Keisha was very pleasant, efficient, and knowledgeable on how to resolve my issue immediately. Excellent disposition for customer service! Thanks so much.
GT
The best part is trying them on and seeing so clearly! I had new prescription lenses installed in my old expensive sunglass frames and the end result is perfect, at a fraction of the cost of new glasses. Other places seem to offer faster service but at more than twice the price. Kurshel kept me informed of the process and resolved my questions. I only wish I went to LensDirect for new lenses in my regular frames, which cost me $450 at the optician shop.
Edward B.
This is a great service! Great quality at a great price. They were half what I would have paid at Costco.
Lou C.
Kissel was very helpful
Troy
Kiesha did a great job helping me through the process!
mike W.
Alex cancelled my order when I accidentally ordered contacts twice and emailed me everything is taken care of.