Tiffany P.
Fast quick easy
Fast,quick and easy. Nyah was very helpful and quick when I needed help with my order. Great customer service, would recommend and rate it a 10/10.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Tiffany P.
Fast,quick and easy. Nyah was very helpful and quick when I needed help with my order. Great customer service, would recommend and rate it a 10/10.
Sharon C.
helpped resolve my problem Nyla
Mary C.
Bibi is an excellent representative for lens direct. She is responsive and helpful. I've had nothing but positive experiences. Thank you!
Vicki
Keisha was very helpful in getting the correct prescription set up for my frames. She was very knowledgeable of the procedure needed to make the correction.
Duha A.
Good customer service! I had to cancel an order after it was confirmed and they refunded the whole payment.
Sue O.
Thank you for your stellar customer service!
Kara U.
Thank you Nyah for being so very accommodating, polite, and helpful!
Thomas M.
Nyah was fast and competent.