LensDirect.comReviews of lensdirect.com

I'm so glad I found LensDirect. Not only are they a fraction of the cost of other online glasses companies, they have great customer service. I neglected to enter a discount code before finalizing my payment and appealed to LensDirect to see if they would honor the coupon retroactively. I received a very prompt reply say they would indeed honor the discount and gave me an immediate refund. Alex Gustave-Mathurin helped me with the matter and the service was excellent! Many thanks to Alex and LensDirect! Mitch Hamilton Montrose, Colorado

Agent made sure she completely understood the question before attempting to answer. Answer thereafter was quick and accurate.

Nyah assisted in helping me to complete my order quickly and professionally.

Bibi was amazing! Thorough, thoughtful, and efficient. Was able to take care of every request I had, from a prescription error to a shipping change. Thank you Bibi!

Jade was super helpful

I was able to accomplish my goal quickly. Kissel was knowledgeable, professional and quickly found my order and resolved my issue.

Ms. Nyah Roberts was very helpful regarding my situation and immediately rectified the situation in order for me to order new contact lenses. Had it not been for her I may have waited another week and a half for my prescription to clear.

Karielle is awesome. I ordered contacts late at night and put in the wrong prescription. I used the text feature to contact the company and was put in contact with Karielle. She fixed my error and even called me to verify the information one more time before the contacts shipped. LensDirect has amazing customer service and I am happy I used this. What a great experience for a first time customer. I will be a repeat customer now!