Nussi G.
Great service
Great service. Provided well

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Nussi G.
Great service. Provided well
Elijah B.
Kaylee was amazing! She provided prompt service and answered my question exactly. Thank you Kaylee!
hunter W.
Quick and great response
Maria F.
Very good service
R G P.
I needed to change my password, but when I did. I inadvertently chose to open a new account, thus discarding my order history. I called & asked Lens Direct to link my past information to my "new" account. However, I did need to make two phone call requests, but it did get done!
Ayah
sharissa was the sweetest ever. so kind. 10/10 experience with her.
Mark Y.
Representative Nyah was very helpful and polite. She helped me finding what I needed about my order.
PW
Excellent suggestions from Nyah